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Our Mission: To provide you with the most outstanding service experience ever!
Our Services
FloorCare
Carpet Cleaning
Commercial
Dupont Teflon Protectant
MicroSeal Protectant
Tile & Grout Cleaning
Natural Stone
Odor Control
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Upholstery
Upholstery Cleaning
Dupont Teflon Protectant
MicroSeal Protectant
Odor Control
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How To Prepare

Help us accomplish our mission by giving us just 60 seconds of your time


Dear Friend and Client,
Thank you for using our service. We want to know how we are doing in your eyes. Please let us know if you were thrilled, simply satisfied, or disappointed. This information will help us accomplish our mission: To provide our clients with the most outstanding service experience possible!

Directions
After each question please write the number corresponding to the answer that best reflects your opinion, 5 being the best.

1. How satisfied are you with the following aspects of the service experience?
a. On time arrival 1 2 3 4 5
b. Courteous on the jobsite 1 2 3 4 5
c. Quality of cleaning job 1 2 3 4 5
d. Responsiveness to your special requests 1 2 3 4 5
e. Telephone courtesy 1 2 3 4 5
f. Responsiveness of office staff 1 2 3 4 5
g. Schedule availability 1 2 3 4 5
h. Amount of information offered 1 2 3 4 5
i. Overall performance 1 2 3 4 5
j. Our reputation 1 2 3 4 5
k. Our experience 1 2 3 4 5
l. Our guarantee 1 2 3 4 5


2. What did you like MOST about B/P Carpet & Upholstery Cleaning?


3. What did you like LEAST about B/P Carpet & Upholstery Cleaning?


4. After using our service, are you more or less likely to use us again?
Less likely
More likely

5. After using B/P Carpet & Upholstery Cleaning are you more or less likely to refer someone to us?
Less likely
More likely

6. Are you aware of the B/P Carpet & Upholstery Cleaning Referral Program?
Yes
No

Name

Email Address

Additional Comments


7. May we use your testimonial for promotional purposes?
Yes
No



We will read all customer comments. Thank you for helping us accomplish our mission.




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Call Us At 914.667.4880 For a Free Estimate






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Service Areas:
Mt. Vernon, Scarsdale, Rye, Tuckahoe, White Plains, Larchmont, Mamaroneck, Hastings, Yonkers, Bronxville, Armonk, Mt. Kisco, New York City, Greenwich, CT, Stamford, CT,
Teaneck, NJ, Englewood Cliffs, NJ
Contact Info
Phone: 914.667.4880
33 Carleton Ave
Mount Vernon , NY 10550
info@bpcarpetcleaning.com
Hours: Monday-Friday 8:00am-5:00pm

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