Is it okay for me to use those miracle stain removers I see on TV?

Whether you watch television during the day or at 2 a.m. when you can’t sleep, you simply can’t avoid them: commercials and infomercials, trying to convince you that some liquid in a bottle will magically remove any spot or stain you have on your carpet, no matter where it originated, how long it’s been there, or what type of carpet you have!

Every carpet fiber is different. Every spill is different. So there is simply no one-stop solution to clean everything. And, unfortunately, using some of these “miracle” stain removers in the wrong place can cause irreversible damage to your carpet.

Miracle Oxygen Cleaners

One popular product that people tend to try, is the “Oxy” cleaners seen on infomercials. If you choose to use these cleaners, do exercise caution! Professional carpet cleaning companies are seeing more and more damage being done to carpets by the oxygen bleaches in these cleaners. Damage can range from minor color loss to large permanent yellow stains caused by the chemical reaction with the carpet fibers.

Theoretically, these products should be safe if used according to the manufacturer’s directions but when the chemical reaction is affected, cleaning results can vary greatly. For instance, the exact nature of the spot matters. Some stains do not react well to oxygen bleaches, and can even become permanent if you use these products. Sunlight can also be a problem. Under sunlight, the oxidizer becomes more chemically active and aggressive, resulting in heightened bleaching action.

Remember, anything that has the ability to remove food coloring has the potential to destabilize the dyes used to give your carpet its color!

Other Product Promises

There are other products that use high ph detergents in conjunction with the oxygen bleach to help break down greasy spots and spills. While these products can be quite effective in removing the offending spots, they can also leave behind a residue that destroys the stain resistant properties of your carpet.

Also, these highly alkaline residues are often quite sticky attracting dirt. So even though the spot goes away, the area keeps getting dirtier and dirtier. So you apply more cleaner, which leaves more residue and the frustrating cycle repeats.

If you had the ability to thoroughly extract the chemicals, it wouldn’t be so bad but that can be difficult! So what can you do?

Your safest bet when you have a difficult stain is to call B/P Carpet & Upholstery Cleaning before attempting to remove it yourself. As an experienced carpet cleaning company, we can give you options as to the best way to handle the situation while avoiding damage to your carpet. We’ll also share with you tips for removing small spots in the future!

Post to Twitter

Your Carpet Can “Look” New Again

Many people get their carpets cleaned and suddenly they see their carpet through new eyes, saying, “My carpets look like new!”  It’s true, cleaning your carpets can make them look so much better that it almost feels like you have new carpet all over again.  But, like everything else, carpet ages.

carpet19Color is usually the most important factor in how a carpet looks.  As long as the color looks vibrant and there are no major spots or stains, most of us are quite happy with the look of our carpet.  But why does the color start to look tired after a few years even after our best efforts at cleaning?  Why can’t we make it look new again?  Isn’t that dull lifeless appearance in the traffic areas just dirt?  No doubt, dirt is a contributing factor, but there are three other factors that cause carpet to look old:  abrasion, crushing and pile distortion.

carpet45ABRASION – Dirt is loose particulate soil tracked in from outside, including mud, pollution, pollen and gritty minerals that scratch and dull the surface of carpet fibers.  This abrasion changes the way light reflects off of the scratched fibers so colors are muted.  We call this permanent condition loss of luster.  This is the primary reason that colors lose vibrancy.  No amount of cleaning can bring back the luster.

PILE CRUSH – Areas that are subject to a lot of foot traffic will crush down and lose some pile height.  The carpet loses its soft, fluffy appearance and feel.  How severely depends on the fiber type and yarn density, pile depth and quality of carpet pad.

PILE DISTORTION – When pile yarns lose their twist or the yarns are aligned in different directions, high traffic areas can appear dull and dingy.  Once the carpet pile has become distorted it cannot be corrected.  Some carpets are more prone to this type of appearance change than others.

 

Post to Twitter

Education- Is it Worth The Money?

Cleaning has historically been viewed as a commodity –  a menial task that anyone can do.  Long before sophisticated textiles and complex built indoor environments were created, cleaning may have been a simple, easy task, but that is no longer the case.

Complex flooring systems, sensitive fabrics, and new age soiling conditions have created a need for advanced education in the cleaning industry.  Unfortunately, many cleaners (and consumers) have not understood this concept.  We still see the ads for $6.95 per room for carpet cleaning and sofa cleaning for $45.00.  The cleaner puts the ads out, never intending on cleaning for those prices, and the consuming public gets the idea that cleaning should be cheap.   institute_of_inspection_cleaning_and_restoration_certification_1__wy06

These so called “cleaning companies also happen to be the ones that don’t educate themselves or their employees.  The result is that carpets and fabrics are being ruined every day by uneducated, uninformed, and sometimes downright unscrupulous carpet cleaners.

Our company invests a great deal in education.  Not only do we spend thousands of dollars per year on education, we are heavily involved in our industry making us well connected with our industry leaders.

Our industry provides courses in carpet cleaning, repair, fabric cleaning, tile cleaning, area rug cleaning, customer service marketing, management, and other related courses.

We attend every course we can in order to bring you the very best.  NYRCI LOGO

Don’t Let Your Friends Be Victimized by Uneducated, Uninformed, & Sometimes Downright Unscrupulous Carpet Cleaners!

Post to Twitter

Oriental & Area Rug Cleaning

Don’t trust your valuable rugs to just anyone. Our Company cares for the finest rugs from around the world since 1988. Some area rugs can be cleaned in your home. Some cannot. Any loose rug with a woven backing should be cleaned in the plant. This includes all Orientals and machine woven rugs.

Oriental Rug Cleaning Picture 3

For a thorough cleaning of your fine rugs our company will pick your rugs up and clean them in a specially designed facility. Plant cleaning offers the advantage of a more thorough cleaning and a controlled environment. Your rug will be cleaned according to the following important steps…

Step 1: Pre-Inspection and Pick Up. We will determine as much as we possibly can about the type of rug and inherent qualities that may affect cleaning. We will outline the expected results and cleaning “prescription”.

Step 2: Dry Soil Removal  Woven rugs, especially hand knotted rugs are designed to hide dry soil. A few years ago, the Eureka company did a study and found that a 9 x 12 could hide 85 pounds of dirt!! WOW! We use a variety of techniques to “dust” the rugs from the front and back.

Step 3: Pre-Condition Depending on fiber content and soiling type, the rug will be pre-treated to emulsify the soils.

Step 4: Pre-Spot and Fringe Preparation. Any potentially difficult spots will be pre-treated with special solutions to increase chances of removal. The fringe is also pre-treated for maximum soil removal.

Step 5: Shampoo  Most rugs are cleaned with an Oriental Rug Shampoo that is especially designed to get maximum cleaning while protecting sensitive natural fibers.

Step 6: Rinse or Wash  Depending on the type of rug it will be rinsed with extraction equipment on both sides or washed in a wash pit designed especially for Oriental Rugs.

Step 7: Speed Dry Once the soil is rinsed away, the rug is dried flat or hung to dry in a controlled environment. Proper drying is essential to avoid unnatural shrinkage. 

Step 8: Finishing When rug is dry, it is combed and finished with soft groomers made for specialty rugs.

Step 9: Post Inspection and Delivery  Our specialist will give the rug a final inspection and release it for pick up or delivery. Your rug will be wrapped to protect it from airborne soils until it is picked up or delivered. Upon delivery, we will lay the rug for you.

CASH & CARRY DISCOUNT! Save money by bringing your rugs to our facility or having our technician bring it in for you. *Rug must be small enough for tech to get on carpet cleaning van safely. This will save you the pick up charge. There will be a delivery charge, or you may pick the rug up.

Post to Twitter

Don’t Let the Bedbugs Bite!

“The fact is, any home can have bedbugs… even yours.”

Once they get into your home, bedbugs have clever ways of escaping detection. They rarely come out into the light, hiding in nooks and crannies in or near the places that humans sleep, such as beds. Unlike lice, fleas and ticks, bedbugs quickly leave the host after feeding and return to their hiding place to digest their meal.photo_of_woman_sleeping

Mattresses and box springs are favorite hiding  places since they are closest to the food source.  However, as the bedbug population increases, the infestation spreads outward onto adjacent furnishings and carpets. They hide until a  meal arrives and only then do they come out to feed.

Adult bedbugs can survive for over a month without feeding, so leaving the room unoccupied for a period of time is not a reliable way to get rid of them.

The most proactive thing to do is check periodically. Bedbugs leave clues that belie their presence. When you change the sheets, take a careful look at the mattress for telltale signs such as brownish discolorations or black fecal pellets (digested blood) and their shed skins. Eggs are extremely small and very difficult to see. Look carefully at the seams of mattresses and even behind headboards. Check between mattress and box springs as well as on the bottom of box springs and on nearby wood furniture.

What should you do if you suspect that your home may have bedbugs? Call a professional pest control company.  They can do a thorough inspection and  come up with a control plan to eliminate the infestation.

Then, call us to thoroughly clean your carpets, draperies, upholstery and even your mattresses to remove residual contaminants left by the bedbugs. In extreme cases, it may be necessary to replace a mattress and box spring, but usually they can be treated and cleaned. Remember, there is no need for embarrassment; bedbugs can happen
to anyone.

 

Post to Twitter

How Often Should I Clean My Carpets, Rugs and Floors?

Hot Water Extraction

Clean vs Dirty

Have you ever wondered if you are cleaning your floors and fabrics enough?  Or too much?  Are there frequency guidelines for professional cleaning?  If so, where do you find them? Surely you have heard “Wait as long as you can before you clean your carpet…” or “Once you’ve cleaned your carpet, it’s never the same…”

These widely used comments have stemmed from unfortunate encounter with uniformed cleaners that have left the carpet with an overload of detergent residue.  The consumer has assumed that this is the case with all carpet cleaning and resolved to wait until the carpet is in dire straights to clean it.

The good news it that a properly cleaned carpet will not re-soil as quickly and will actually stay clean longer.  Why?  Because damaging soils are removed with effective cleaning.  Soil that is not removed by vacuuming, even though it can rarely be seen by the naked eye, cuts and slices on the carpet fibers as the carpet is being walked on breaking down the carpet yarns in the traffic areas.  The result is that even with restorative cleaning at that point, it will not correct the damage that has been done to the fiber.  Fiber producers and carpet manufacturers recommend that a residential carpet should be professionally cleaned at least every 12 to 18 months for best performance.  Cleaning is recommended more often in heavily trafficked and heavy soiling situations.

Post to Twitter

New Year’s Resolution: Take Better Care of My Carpet!

With the new year comes new resolutions.  Have you felt like you have neglected your carpet?  Maybe even felt a tinge guilty? After all, you wouldn’t  drive your car for 100,000 miles without changing the oil, would you?  Of course not.  Just like your automobile, your carpets, floor and fabrics represent a significant investment.  To keep your carpet “tuned-up” simply follow these 5 vital steps.

5 Easy Steps To Protect Your Investment

  1. Check Your Warranty:   All stain resist warranties require regular cleaning and immediate spot removal.
  2. Vacuum Your Carpet:  Vacuuming removes the sharp soil that can cut and slice the fiber causing premature wear.
  3. Have Your Carpets Professionally Cleaned:  Professional cleaning by a certified firm should be done at least every 12 months according to DuPont and major carpet manufacturers.
  4. Remove Spots Immediately:  Spots that are not immediately removed can turn into permanent stains very easily.
  5. Have Carpet Protector Re-Applied:  The soil resistor thatr is built into stain resistant nylon carpet is removed with regular foot traffic and harsh cleaners.  To keep your carpet cleaner longer, have your protector re-applied each time you have your carpet professionally cleaned.

 

 

Post to Twitter

YOUR VACUUM CLEANER…AN OFTEN OVERLOOKED FRIEND

 

Upright Vacuum

When it comes to the care and maintenance of your carpeting, every fiber producer or carpet mill stresses the absolute importance of periodic vacuuming.  Most professionals recommend that you vacuum your carpeting at least twice a week.  Yet often, all that we know about our vacuum is how much it costs us and what the salesperson said about it.

Vacuums are like most anthing you buy– you do get what you pay for.  There is a difference in quality, workmanship, and performance.  Technology has changed vacuum cleaners.  Today, a high efficiency collection bag keeps smaller particles from simply being redistributed by the vacuuming process.  An upright vacuum with a beater bar or adjustable brush head seems to work the most efficiently.  Regular vacuuming can effectively remove up to 75% of the soiling that collects in a carpet.  This removal of abrasive soiling extends the carpet’s appearance and life.

It is important to concentrate vacuuming particularly on high traffic areas.  A proper functioning vacuum will allow you to do lower traffic areas less often.

We often make it a point to take a look at our customers’ vacuums.  Many times a poorly performing vacuum is not the fault of the vacuum itself.  Anything that restricts the flow of air through the vacuum reduces its ability to perform.  Keep your vacuum in good condition.  Make it a point to check your belt frequently.  Many homes’ vacuums have belts that have been broken for months.  Check and empty the collection bag often–it may be restricting airflow.

Periodic vacuuming will allow you to be confident in the performance of your carpet.  Combining proper vacuuming with regular professional cleanings will make your carpet look better, last longer, and most importantly, be healthier.  Carpets are designed to trap, hold, and hide soiling.  By the time you can see the soiling, it is already dirty.  So don’t neglect your vacuum.  We’ll be glad to help you.  Just give us a call.  Remember we are your carpet experts.

 

Post to Twitter