Your Carpet Can “Look” New Again

Many people get their carpets cleaned and suddenly they see their carpet through new eyes, saying, “My carpets look like new!”  It’s true, cleaning your carpets can make them look so much better that it almost feels like you have new carpet all over again.  But, like everything else, carpet ages.

carpet19Color is usually the most important factor in how a carpet looks.  As long as the color looks vibrant and there are no major spots or stains, most of us are quite happy with the look of our carpet.  But why does the color start to look tired after a few years even after our best efforts at cleaning?  Why can’t we make it look new again?  Isn’t that dull lifeless appearance in the traffic areas just dirt?  No doubt, dirt is a contributing factor, but there are three other factors that cause carpet to look old:  abrasion, crushing and pile distortion.

carpet45ABRASION – Dirt is loose particulate soil tracked in from outside, including mud, pollution, pollen and gritty minerals that scratch and dull the surface of carpet fibers.  This abrasion changes the way light reflects off of the scratched fibers so colors are muted.  We call this permanent condition loss of luster.  This is the primary reason that colors lose vibrancy.  No amount of cleaning can bring back the luster.

PILE CRUSH – Areas that are subject to a lot of foot traffic will crush down and lose some pile height.  The carpet loses its soft, fluffy appearance and feel.  How severely depends on the fiber type and yarn density, pile depth and quality of carpet pad.

PILE DISTORTION – When pile yarns lose their twist or the yarns are aligned in different directions, high traffic areas can appear dull and dingy.  Once the carpet pile has become distorted it cannot be corrected.  Some carpets are more prone to this type of appearance change than others.

 

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BREATHE BETTER AIR AT HOME!

When you get home at the end of a busy day, it feels good to take a nice deep breath in anticipation of a quiet evening indoors. That is what home is supposed to be; a refuge from the hectic world outside. But when you take that nice deep breath, do you ever stop to consider the quality of the air in your home?carpet56

Humidity Plays an Important Role in Indoor Air Quality The American Society of Heating, Refrigeration and Air-conditioning Engineers (ASHRAE) recommends maintaining indoor relative humidity levels between 30% and 50% for human health and comfort.

Exclude – Keep contaminants out. Keeping contaminants out of the home can be challenging because most airborne particles are tiny and can be everywhere. Pollen, carbon, mold spores, organic matter, insect matter, pollution, and plain old dirt enter the home, transported on air currents, clothing and shoes. By keeping doors and windows closed, removing shoes when entering and immediately changing your clothing after dusty activities like yard work, you can reduce the entry of pollutants.

Capture – filter and contain that which enters. When airborne particles enter your home, they remain suspended for a period of time. Those that are larger or denser drop out of the air and settle on surfaces. Smaller, lighter particles remain suspended longer, and are best removed by air filtration devices and the filter on your home’s HVAC (heating, ventilation and air-conditioning) system. Use high quality pleated filters designed for your HVAC. Clean – remove pollutants from surfaces. Eventually, particles settle on surfaces such as floors, furniture, counters, window sills, shelves and  walls. Vacuuming and dusting remove most of the particles, but make sure that your vacuum cleaner has good filtration also.

Hard surfaces can be cleaned with electrostatic dusters or dust cloths that attract and hold particles, or by wiping hard surfaces with a damp cloth and wet mopping floors. Other surfaces such as carpet, area rugs and upholstery will require periodic professional cleaning to remove accumulated soils and pollutants.

 

 

 

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So What’s the Big Deal About Pet Urine?

Our pets don’t understand why we make such a big deal of a little urine on the carpet.  To animals, urine is an important social tool that is used as a calling card, mate attractant or a territorial warning.  Urine lets other members of the species know important information regarding their gender, age and health.

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Animal urine is a rather benign substance.  When it leaves a healthy animal it is sterile.  In small amounts and low concentration, the odor and appearance may be undetectable.  Still, any urine deposit on carpet should be treated appropriately.

If you are lucky enough to catch the animal in the act, you can pour salt liberally onto the urine while it is still wet.  Use enough salt to completely cover the spot.  The salt will absorb and neutralize the urine.  Let it dry for 8-12 hours and vacuum it away.

Most of the time, the urine is already dry by the time we find it.  Applying a neutral carpet cleaning agent, gentle agitation and a thorough rinse may be enough to treat light urine deposits.  Finish the job by placing a folded white towel on the area.  Set a weight, such as an unwanted book on the towel and leave overnight.  The remaining moisture and residue will wick into the towel.

B/P Carpet & Upholstery Cleaning has several techniques available to clean and deodorize pet contamination.  In addition, there are different cleaning and deodorizing agents in our arsenal.  The decision of which methods and agents to use will depend on several factors; the amount of contamination present, the depth of penetration, the construction of the carpet, the fiber content, the installation method, the sub-floor type and the size of the affected area must all be considered.

If you have a pet odor problem the best action is to call us for a professional assessment of the situation.  We are experts at handling difficult odor problems and can help you choose the solution that is right for you.

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CARPET PROTECTOR – Does It Really Work?

 

Unfortunately there is probably as much confusion in the carpet cleaning industry about carpet protectors as there is about cleaning. Uneducated, uninformed, and sometimes downright unscrupulous carpet cleaners cause a great deal of confusion by giving out false information or intentionally misrepresenting the product.

A nylon stain-resist carpet is made with two protective properties: The first is an acid dye blocker that is basically a clear dye that fills the extra dye sites in a fiber that helps keep “foreign” dyes (such as red dye in a beverage) from penetrating the carpet fiber. The second property is called a “fluorochemical.” It is commonly known as 3M Scotchgard® or DuPont Teflon®. These help keep spillage from actually getting to the acid dye blocker. But their biggest job is to resist dry soil. By resisting dry soil, less soil bonds to the carpet and is consequently picked up by your vacuum. Not having enough “soil resistor” on the carpet leaves your traffic areas exposed to gritty soil that cuts and slices the carpet fibers.Dupont Teflon Koolaid Drops

5 Reasons to ALWAYS Get Carpet Protector

1.  Reduce permanent stains. A great looking carpet can be ruined by an ugly spot. Unprotected carpet doesn’t repel spillage as well as protected carpet. Being able to remove spots and spills more effectively helps you avoid permanent staining.

2.     Help save traffic areas from being destroyed. Traffic area soil is very abrasive and cuts carpet yarns like a knife. This damaging soil can easily bond to an unprotected carpet. By applying protector you will increase the life of your carpet dramatically. When you vacuum your protected carpet, the soils will release from the carpet pile much more effectively.

3.     Make spots easier to remove. The easier a spot is to remove, the less cleaner you will have to use, less agitation you will have to use, and less time it will take. Many spots can be removed easily with just water.

4.  Next professional cleaning more effective. Having protector applied to your carpet will enhance your next cleaning. More soil will be removed the next time your carpeting is professionally cleaned.

5      Avoid service calls. Although you want to call us out to handle any spot you cannot remove immediately, carpet protector helps you remove more spots than you could without protector. You may be able to save a service charge by removing the spot yourself. Having protector applied to your carpet will make it look better and last longer

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Education- Is it Worth The Money?

Cleaning has historically been viewed as a commodity –  a menial task that anyone can do.  Long before sophisticated textiles and complex built indoor environments were created, cleaning may have been a simple, easy task, but that is no longer the case.

Complex flooring systems, sensitive fabrics, and new age soiling conditions have created a need for advanced education in the cleaning industry.  Unfortunately, many cleaners (and consumers) have not understood this concept.  We still see the ads for $6.95 per room for carpet cleaning and sofa cleaning for $45.00.  The cleaner puts the ads out, never intending on cleaning for those prices, and the consuming public gets the idea that cleaning should be cheap.   institute_of_inspection_cleaning_and_restoration_certification_1__wy06

These so called “cleaning companies also happen to be the ones that don’t educate themselves or their employees.  The result is that carpets and fabrics are being ruined every day by uneducated, uninformed, and sometimes downright unscrupulous carpet cleaners.

Our company invests a great deal in education.  Not only do we spend thousands of dollars per year on education, we are heavily involved in our industry making us well connected with our industry leaders.

Our industry provides courses in carpet cleaning, repair, fabric cleaning, tile cleaning, area rug cleaning, customer service marketing, management, and other related courses.

We attend every course we can in order to bring you the very best.  NYRCI LOGO

Don’t Let Your Friends Be Victimized by Uneducated, Uninformed, & Sometimes Downright Unscrupulous Carpet Cleaners!

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Oriental & Area Rug Cleaning

Don’t trust your valuable rugs to just anyone. Our Company cares for the finest rugs from around the world since 1988. Some area rugs can be cleaned in your home. Some cannot. Any loose rug with a woven backing should be cleaned in the plant. This includes all Orientals and machine woven rugs.

Oriental Rug Cleaning Picture 3

For a thorough cleaning of your fine rugs our company will pick your rugs up and clean them in a specially designed facility. Plant cleaning offers the advantage of a more thorough cleaning and a controlled environment. Your rug will be cleaned according to the following important steps…

Step 1: Pre-Inspection and Pick Up. We will determine as much as we possibly can about the type of rug and inherent qualities that may affect cleaning. We will outline the expected results and cleaning “prescription”.

Step 2: Dry Soil Removal  Woven rugs, especially hand knotted rugs are designed to hide dry soil. A few years ago, the Eureka company did a study and found that a 9 x 12 could hide 85 pounds of dirt!! WOW! We use a variety of techniques to “dust” the rugs from the front and back.

Step 3: Pre-Condition Depending on fiber content and soiling type, the rug will be pre-treated to emulsify the soils.

Step 4: Pre-Spot and Fringe Preparation. Any potentially difficult spots will be pre-treated with special solutions to increase chances of removal. The fringe is also pre-treated for maximum soil removal.

Step 5: Shampoo  Most rugs are cleaned with an Oriental Rug Shampoo that is especially designed to get maximum cleaning while protecting sensitive natural fibers.

Step 6: Rinse or Wash  Depending on the type of rug it will be rinsed with extraction equipment on both sides or washed in a wash pit designed especially for Oriental Rugs.

Step 7: Speed Dry Once the soil is rinsed away, the rug is dried flat or hung to dry in a controlled environment. Proper drying is essential to avoid unnatural shrinkage. 

Step 8: Finishing When rug is dry, it is combed and finished with soft groomers made for specialty rugs.

Step 9: Post Inspection and Delivery  Our specialist will give the rug a final inspection and release it for pick up or delivery. Your rug will be wrapped to protect it from airborne soils until it is picked up or delivered. Upon delivery, we will lay the rug for you.

CASH & CARRY DISCOUNT! Save money by bringing your rugs to our facility or having our technician bring it in for you. *Rug must be small enough for tech to get on carpet cleaning van safely. This will save you the pick up charge. There will be a delivery charge, or you may pick the rug up.

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Carpet Spot Cleaning

 

Immediate spot removal is key to a clean carpet. Great care also must be taken in how spot cleaning is performed. When a carpet is new, or has sufficient protector on it, plain tap water will remove many spots. However for those spots that will not move easily with water, you must use a spot cleaner. Select a spot cleaner that is recommended by the carpet manufacturer or your trained, certified professional cleaner. Most spot removers that are purchased over the counter leave too much soap residue and can cause yellowing. Avoid using foam carpet cleaners or any product that is not made specifically for carpet.

 Apply spot cleaner sparingly to white terry cloth and gently massage spot causing it to transfer into the cloth. Never pour spot cleaner directly on carpet. If the product that you are using seems to cause the spot to re-soil after a few weeks, discontinue use. Any spot that you are not able to remove, and for pet urine or feces, call your professional cleaner immediately.

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Don’t Let the Bedbugs Bite!

“The fact is, any home can have bedbugs… even yours.”

Once they get into your home, bedbugs have clever ways of escaping detection. They rarely come out into the light, hiding in nooks and crannies in or near the places that humans sleep, such as beds. Unlike lice, fleas and ticks, bedbugs quickly leave the host after feeding and return to their hiding place to digest their meal.photo_of_woman_sleeping

Mattresses and box springs are favorite hiding  places since they are closest to the food source.  However, as the bedbug population increases, the infestation spreads outward onto adjacent furnishings and carpets. They hide until a  meal arrives and only then do they come out to feed.

Adult bedbugs can survive for over a month without feeding, so leaving the room unoccupied for a period of time is not a reliable way to get rid of them.

The most proactive thing to do is check periodically. Bedbugs leave clues that belie their presence. When you change the sheets, take a careful look at the mattress for telltale signs such as brownish discolorations or black fecal pellets (digested blood) and their shed skins. Eggs are extremely small and very difficult to see. Look carefully at the seams of mattresses and even behind headboards. Check between mattress and box springs as well as on the bottom of box springs and on nearby wood furniture.

What should you do if you suspect that your home may have bedbugs? Call a professional pest control company.  They can do a thorough inspection and  come up with a control plan to eliminate the infestation.

Then, call us to thoroughly clean your carpets, draperies, upholstery and even your mattresses to remove residual contaminants left by the bedbugs. In extreme cases, it may be necessary to replace a mattress and box spring, but usually they can be treated and cleaned. Remember, there is no need for embarrassment; bedbugs can happen
to anyone.

 

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Ceramic Tile Cleaning & Grout Sealing

How to Care for Your Ceramic Tile

Purchase a good quality dust mop and sweep your ceramic tile floors daily. This is especially important in new installations where the grout has not fully cured. Dirt, mud, and sand tend to ground into the grout mortar from heavy foot traffic.

Dirt collecting carpet mats should be placed in frequently used entrance and shaken out weekly.

We do not recommend the use of floor waxes as they can be difficult to remove from ceramic floors. As long as your floors is properly sealed and maintained, you should find no need for these products.

"Clean enough to walk on barefooted"

“Clean enough to walk on barefooted”

Shower stall and tub enclosures should have proper ventilation. Stagnant water breeds stain causing mildew as well as other fungi.

Many tile cleaners are acid based and their use should be limited. Always read the manufactures label to find out. All acids, no matter how weak, will etch marble surfaces. Natural marble is commonly installed as thresholds in doorways and is also installed in window sills and shower curbs. In addition, avoid any cleaner that contains harsh abrasives.

Mop or sponge your tile down 2 to 3 times weekly. Mix 1 capful of dishwashing liquid per gallon of hot water. Mop up excess water and allow to dry. Buffing with a dry towel will help to reduce spotting.

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How To Care For Your Oriental Rug

Rotation – To Insure even wear, your rug should be rotated once a year. Depending on the traffic, the rotation may vary from six months to two years.

Vacuuming-  Oriental rugs, like most carpeting, should be vacuumed on a regular basis to remove dirt and restore life to the fibers. Be sure not to vacuum the fringe with your beater bar! Use the end of a vacuum hose from a canister vacuum.carpet12

Padding – A quality pad used under your rug helps protect it from dirt, wear and slippage.

Spots And Spill Procedures- Make sure that you safely and immediately clean up spots and spills before they set.

A) First, soak up the excess liquid by blotting with a clean absorbent material. Do not     brush or rub the stain.

B) Then spot-clean with a mild detergent- white vinegar- water solution. Do not over-wet

C) Rinse area thoroughly with water and a small amount of vinegar. Avoid wetting the rugs     backing.

D) Blot dry until most of the moisture has been adsorbed.

E) Allow to air dry. A fan or cool hair dryer can be used to hasten the drying process.

F) For stains that do not come out using these methods, ask our cleaning specialist.

 

 

 

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